An independent hotel is one or two people. For most of the day and all of the night that chair is empty, and the gap is not a staffing problem to solve later — it is where the bookings and the arrivals are already going wrong.
Five hours where the alternative is paying a commission, paying a wage, or doing it yourself the next morning.
Nobody is awake to answer, so normally this booking goes to whichever travel site replies first — and takes its cut. The line answers instead: it reads live availability, offers only what is genuinely free, states the cancellation terms before it holds anything, and takes a card as a guarantee without charging it. 0% commission, at 2am, on a booking you would otherwise have paid for twice.
The tablet in the lobby finds the booking from a name, reads the licence, checks the face against it, and issues a door code that works until checkout. The ID checks run on our own stack rather than a service that bills per verification — which is also why there is no per‑check line on your invoice.
In most systems somebody logs in and runs this, which for a hotel with no night porter means it happens late, or in the morning, or not at all — and the room charges it posts are real money. Here it runs by itself: no‑shows caught, charges posted, the day recorded, tomorrow’s cleaning queued.
The cleaner points their own camera at the sticker on the door — no app to install, no login for anyone to forget. First scan starts the room, second finishes it, and the board at the front is right without a single person maintaining it. What an owner actually gets from that is a straight answer to “what can I sell right now”.
Which dates are filling and could take a higher rate, where you sit against the hotels you price against, how much of last quarter came direct. Each one advisory, with the reasoning shown, and nothing moves until you tap it.
A thirty‑room independent cannot put someone on the desk at 2am to catch one booking, and should not lose it because of that.
That is the whole argument. A thirty‑room independent cannot put someone on the desk at 2am to catch one booking, and should not have to lose the booking because of it. Every hour above is one where the alternative is either paying a commission, paying a wage, or doing it yourself the next morning.
It is one system, so those hours join up: the 2am booking is already on the board the cleaner reads, and in the numbers the audit closes at three.
On a page arguing for ourselves, the limits are the part worth reading. Here are ours, plainly.
No commission, no per‑booking fee, no share of the room rate — on the booking page and on the 2am line alike.
Cards are processed by Stripe into your own Stripe account, at Stripe’s rate. It does not pass through us, so there is nothing for us to delay or mark up.
Nothing is scraped or bought. You choose the three to seven hotels you actually compete with and log what they are charging; the suggestion is built from that.
A small number of hotels run on this today. That is worth knowing before you move your property onto it — ask us anything on the call and you will get a straight answer, including where it is still thin.
No slides. Tell us how you run the place and we will show you the hours it covers — and be honest about the ones it doesn’t.
No slides. Tell us how you run the place and we will show you the hours it covers — and be honest about the ones it doesn’t.
Book a demo→The times above are an illustration of a working day, not a recording of one. Every part described is in the product today — the booking line, self check‑in and ID checks, the unattended night audit, the scan‑driven housekeeping board and the daily brief — and the demo walks through them in the real thing rather than in slides.